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A look at different payment options from a retailer’s perspective

The COOP Group is the largest retail chain in the Czech Republic. As the majority of its stores are located in regions outside major cities, the customers’ payment behavior is somewhat different to that seen in other retail stores. The COOP Group processes a greater proportion of cash transactions than card payments or new online options. In the future, we expect to see an increase in contactless payments as e-commerce grows in popularity.